Great experience all around
Great experience all around. Staff was knowledgeable, patient and very low key; not pushy. Will referr friends there for sure.
By David
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
528 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
528 approved reviews, newest moderated first
Great experience all around. Staff was knowledgeable, patient and very low key; not pushy. Will referr friends there for sure.
By David
great service and nice prices.
By Robert
I was so impressed with our service that Car City and Jordan provided...I would highly recommend!
By Corena
Excellent service and great vehicles to choose from.
By Carleton
The sales people lie thru their teeth tell you anything to get you to get a vehicle then back out on everything they told you after you buy the vehicle. I got suckered into a vehicle and have no choice but to pay for it but will never recommend these people to anyone
By Richard
Good experience, they got me into the car I neededand wanted right away. Explained everything very thoroughly and simply.
By Sarah
They been good to me
By Toby
Had my Vehicle only 2 wk and the whole electrical system went crazy. They said its the cold but I don't believe that. Now today again my vechicle is doing the same thing. I have not had a month and I already have problems. NOT HAPPY AT ALL!!
By Anita