Had a great experience.
Had a great experience. Steve was very helpful had no problem letting us compare and test drive whatever we wanted.
By Benjamin
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
528 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
528 approved reviews, newest moderated first
Had a great experience. Steve was very helpful had no problem letting us compare and test drive whatever we wanted.
By Benjamin
Very friendly and answered all my questions I would recommend car city to all my friends....
By Burnette
We love our car! Excellent customer service
By Nick
I was in and out fast with the car that I wanted looking forward to many years of service with car city
By Christopher
Car City was very helpful, patient, and kind. They got us approved and in the car we wanted the same day.
By Janice
Always a pleasure to do business with them
By Craig
The car has been ok (not as good as expected for the price paid) but the service has been awful. Overall, not a particularly good experience.
By David
Great customer service
By Greg