Everybody was very nice
Everybody was very nice, friendly and not pushy. And will to help you out. Thank you
By Cara
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
528 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
528 approved reviews, newest moderated first
Everybody was very nice, friendly and not pushy. And will to help you out. Thank you
By Cara
The customer service was GREAT but the value of cars and note payments are poor.
By Sherry
Yes I would and I have recomended them to family and friends.
By Mark
Fast, friendly, and professional service. Got approved in just minutes and they even held the vehicle I wanted.
By Jeremiah
Sincere and professional customer service provided in excellence. It was a pleasure doing business with a TEAM that worked together in assisting me through every step of the process
By Pattie
Thanks for being helpful and getting me into my car, Jonette and idk the young guy who helped... you guys rock! HEY CAR CITY
By AN
Car city is a nice place to go for a car or truck if you need one they have awesome service
By Calvin R.
Biggest rip-off I have ever encountered. Got into a Ford escape, paid 2 years on it at $415 a month. Was given a newer Escape with less miles, so told them I would like to sell it back. They take and tell me I owe $8000. It booked out at $5000 when I got it 2 years ago. So counting my $500 down, I paid over $10,000 on a vehicle worth $5000 and they tell me I still owe then $8000 more. Worst decision ever and have talked many people out of going there.
By Paul