Everyone was helping to make sure we…
Everyone was helping to make sure we left with the car we wanted. We are very satisfied and recommed whoever is looking to get a vehicle go to car city.
By Linda
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
528 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Car City Supercenter has proudly been in business for over 20 years. We have grown from one location to seven locations in Grand Rapids, Muskegon, Cadillac, Battle Creek, Alma, and Lansing, Michigan and South Bend, Indiana. Our core principles are rooted deep in family values to provide quality customer service and build relationships. We strive to help individuals find a car of their dreams through seamless financing, regardless of their credit situation.Our extensive inventory is yours to choose from. We are not the dealer who gives you minimal choices. Once approved, you have the entire online inventory of hundreds of cars to pick your next vehicle from. Come meet our welcoming sales team at any of our six locations to help you drive away in the car you deserve!
Car City (carcity.com) has 528 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
528 approved reviews, newest moderated first
Everyone was helping to make sure we left with the car we wanted. We are very satisfied and recommed whoever is looking to get a vehicle go to car city.
By Linda
Highly recommend super quick super easy very up front and honest and very helpful
By Cody
Could be a little faster on purchasing vehicle
By Joseph
Kyle Hamstra was fantastic!
By Shannon
The guy's were amazing. They were very helpful. I will tell any one looking for a vehicle to go to Car City. Best place in town.
By Temka
This is the 3rd car that I have got everyone that I came encounter with was very pleasant and I would recommend you guys to anyone. I
By Markeyta G.
I had a great experience with Car City. Steve at the Lansing location treated me with respect, and was very personable and knowledgeable. It was his level of service and attention that swayed my decision to go with Car City. I was working with a couple of other dealerships, but the positive experience I had here made the difference. I only hope the vehicle provides a similar positive experience.
By Nathan
Got us approved in good time, but didn’t seem to know what was going no at times. Did not know the reg. Code for handicap plates. So we have to spend 1 1/2 hours getting the right plate for the vehicle. And gas to get it changed. But other that we got a nice vehicle.
By Lori a B.