While I had hoped the order would…
While I had hoped the order would arrive sooner, I could not be happier with the final product! I will definitely shop here again!
By David S.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
501 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Create beautiful canvas prints from any photo. High quality materials and 100% satisfaction guarantee. Low prices with 70% off RRP storewide. Made in Australia.
Canvas Factory (canvasfactory.com) has 501 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
501 approved reviews, newest moderated first
While I had hoped the order would arrive sooner, I could not be happier with the final product! I will definitely shop here again!
By David S.
Love the canvas and was very reasonably priced.
By Dana Y.
I had an issue with the first delivery and it was rectified immediately! The customer service is outstanding and the second set of pictures turned out beautifully.
By Denise
Print was good but the frame is bent and it won't sit flat on a wall. Trying to bend it out.
By ronan
Response from Canvas Factory· Jul 30, 2020
Hi Ronan Would you mind sending through an image of the print's issue to us at [email protected] and we can investigate this further for you and see what we can do. Regards Rory Customer Service Manager
The quality of the product and the care when shipping is top-notch.
By Nicole
The two canvas prints were well done and arrived much quicker than expected and in good condition. The 24 x 24 print is beautiful. My only complaint is the lack of tracking available. The two parcels were left outside my condo door. I was home but was not buzzed on the intercom for entrance to the building and did not hear a knock on my door to let me know parcels were delivered. If it had been next week I would have been away for a week. I live in a good building but not every building in town is safe from theft. Thank you .
By CO
Great product great price
By MDB
processing slow. no communication. shops from china.
By Daniel C.
Response from Canvas Factory· Aug 11, 2020
Hi Daniel I am sorry to hear you are not happy with your order. A number of our products are manufactured in Colorado, but metal and acrylic destined for delivery in the USA are manufactured in China. We advertise this in our help centre https://support.canvasfactory.com/hc/en-us/articles/115010126007-HD-Metal-Product-information It's been a challenging year with the Covid virus, with lots of rules imposed on our Production teams. (social distancing on production floors) There have also been delays with couriers and customs I am glad you have received your product and we hope you give us another go in the future :) Kind Regards Amanda