Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
388 reviews
CANA Wine CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cana Wine Company, a boutique online retailer that specializes in offering rare and exceptional wines, bourbons, and spirits. At Cana Wine Company, we are committed to providing our customers with the highest quality products, exceptional customer service, and an unrivaled shopping experience.
CANA Wine Company (canawineco.com) has 388 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
388 approved reviews, newest moderated first
Decent price…. Excellent communication and efficient delivery… what more can one ask for!?
By John Scott W.
Response from CANA Wine Company· Mar 9, 2026
Thank you for the great review! We’re glad you enjoyed the pricing, communication, and efficient delivery. We truly appreciate your support and look forward to serving you again! Thanks, Cana Wine Co. Team
Great shipping on a very rare bottle. Looking forward to the occasion to open it, thanks again Cana!
By Chris L.
Response from CANA Wine Company· Mar 4, 2026
Thank you for the great review! We’re glad your rare bottle arrived safely and that you were happy with the shipping. Enjoy it when the special occasion comes—cheers! Thanks, Cana Wine Co. Team
Ordered this same bottle twice from a competitor, both times the order was cancelled because the bottle was not in stock. Thank you for only selling bottles that you actually have in stock.
By Nick
Response from CANA Wine Company· Mar 3, 2026
Thank you for your kind words! We understand how frustrating cancelled orders can be, so we work hard to keep our inventory as accurate as possible. We’re glad we could come through for you and truly appreciate your trust and support. Looking forward to serving you again! Thanks, Cana Wine Co. Team
I had been debating for months whether to pull the trigger on the Little Book collection (Chapters 1-9), and I am so glad I chose Cana Wine Company. Despite an unexpected ice storm in Tennessee that caused initial shipping delays, the team went above and beyond by upgrading my shipping to ensure the bottles arrived as quickly as possible. When the bottles first arrived without their original wooden boxes, I reached out, and they immediately tracked down every single box and sent them separately. What impressed me most was the quality of the packaging. Whether it was the bottles or the boxes, you could tell that whoever packed them truly respected the product. Everything was wrapped with such care and "love"—it was the best packaging I’ve ever seen. Huge respect to the packing team! Special thanks to Connor and Blake for their professional and kind support. While I sourced the Infinite Editions 1 & 2 elsewhere, finding Chapters 1 through 9 all at once here was the key to finally completing my full collection. It was a significant investment, but seeing the entire set in my home makes me incredibly happy. I highly recommend both this collection and Cana Wine Company to anyone!
By DK
Response from CANA Wine Company· Feb 16, 2026
Thank you so much for sharing such a thoughtful and detailed review. We’re truly honored that you chose Cana Wine Company for such an important addition to your collection. Completing Little Book Chapters 1–9 is no small achievement, and we’re thrilled we could help make that happen for you. We appreciate your patience during the unexpected weather delays and are glad our team could step in to upgrade shipping and track down the original wooden boxes. Attention to detail—especially with packaging—is something we take great pride in, so your recognition of our packing team means a great deal. We’ll be sure to pass along your kind words to Connor and Blake as well. Thank you again for your trust, your recommendation, and for allowing us to be part of such a significant milestone in your collection. Enjoy that incredible lineup! Thanks, Cana Wine Co. Team
I purchased a Japan only bourbon from Cana Win Co. The price was slightly higher than other posted prices from other sellers, but those sellers had a bunch of m8xed reviews with issues. I felt confident in ordering with Cana Wine Co. They packaged and hipped it faster than expected and was surprised when the delivery driver knocked on my door.
By Richard D.
Response from CANA Wine Company· Feb 12, 2026
Thank you for sharing your experience! We’re honored you chose Cana Wine Co., especially for a Japan-only bourbon. We understand the importance of confidence when ordering special bottles, and we’re glad our reputation, fast shipping, and careful packaging delivered peace of mind. We truly appreciate your trust and look forward to serving you again. Thanks, Cana Wine Co. Team
Easy to communicate Fast shipping Great customer service Good website
By Randy B.
Response from CANA Wine Company· Feb 12, 2026
Thank you for your wonderful feedback! We’re glad you found our website easy to use, communication smooth, and shipping fast. It’s great to hear our customer service met your expectations. We truly appreciate your support and look forward to serving you again. Thanks, Cana Wine Co. Team
Amazing experience and got a whiskey that was extremely hard to find. Will keep buying from here!
By Justin
Response from CANA Wine Company· Feb 9, 2026
Thank you for your fantastic feedback! We’re thrilled you were able to find such a hard-to-find whiskey and had an amazing experience. We truly appreciate your support and look forward to serving you again. Thanks, Cana Wine Co. Team
Not you fault. But the wine went out for delivery on Wednesday morning. It is now Friday afternoon. So it is 2+ days of old wine rattling around in a truck in 20 degree weather (and probably left in the truck over two nights). And I still do not have the bottle.
By James W.
Response from CANA Wine Company· Feb 9, 2026
Thank you for sharing this with us. We completely understand your concern, especially with the wine being in transit for multiple days in very cold weather. While the delay is with the carrier, we know how frustrating this situation is and appreciate your patience. Please feel free to reach out to us directly once it arrives if there are any issues at all—we’re here to help and want to make this right for you. Thanks, Cana Wine Co. Team
