Calm PuffsReviews of calmpuffs.com

The 100% refund if not satisfied is VERY MISLEADING! Of course, they say they can't take a return for opened packages, but how are you supposed to know you're not satisfied if you don't open it and try it? I ordered some, and I didn't like them, so I asked for a refund like their website states. Since I tried them and can't send them back, they only gave me 25% of my cost back. That's bad marketing.

did not get what i ordered

Does seem to last past about 50-75 puffs ….. I enjoy them but for the cost and how long they last ….is not a win win

I was supposed to get one free cause I bought 2 and it was buy 2 get one free and I didn’t get my free one

I want to cancel my subscription have to many

I purchased Calm Puffs because the website advertised a “30 Day Happiness Guarantee,” encouraged customers to “Try Calm Puffs at home,” and stated that if I didn’t love how they felt, my first order would be refunded within 30 days. It also advertised “100% Happiness Guarantee,” “No risks,” “No stress,” and, on certain product pages, “No return needed.” After using the product, I experienced migraines and developed a significant skin reaction. I contacted customer service expecting the company to honor the guarantee that influenced my purchase. Instead, I was told I was not eligible for a refund because the product had been opened. My concern is that the advertising encourages customers to try the product, but my experience was that trying it prevented me from receiving the advertised guarantee. I believe consumers should carefully review the company’s refund policy and keep screenshots of the guarantees shown at the time of purchase. I have filed complaints with the Better Business Bureau and the Colorado Attorney General’s Consumer Protection Division regarding my experience. Also, dispute it with your BANK. Take screenshots and print them and submit with your bank. They will approve you because they are false advertising! Take the time! I don’t want to but I am to protect other and to teach them a lesson.

Didn’t like the taste

I ordered 12 diffusers. When they arrived, fresh out of there little boxes, 6 diffusers tasted horrible and burnt. I emailed the company and they have done nothing to help. On their website it clearly stated a first time customer guarantee. 100% refund. When emailing the company, they said that due to a lack of physical trauma that could have been done when shipped, that Calm Puffs was only going to refund me 25% of what I paid. I screenshotted the page about the customer guarantee and policy and attached it to an email to them. That was yesterday morning. They’ve ghosted me now for 24 hours. I do not recommend this company. They are scammers and will only take your money for defective diffusers that taste burnt.