Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
356 reviews
CallTools.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Outsell your competition and amplify your prospect and customer experience with the fully-fledged contact center solution from CallTools.com. Unite your inbound and outbound agents on a single powerhouse platform. Keep in touch with prospects and customers through calls, email, and SMS messaging, directly from the system. Monitor agents, provide training, and track results in real time. Integrations with CRM and other third-party softwares simplify your daily processes. Domestic, in-house customer support makes onboarding and operation seamless and simple. Find out how CallTools.com can upgrade your contact center experience.
CallTools.com (calltools.com) has 356 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
356 approved reviews, newest moderated first
They are always there to help when you stuck. Thank you once again
By PHX OFF M.
Response from CallTools.com· Jul 8, 2026
Thank you for your kind words! We're always happy to help and appreciate your continued support. Thanks again! - CallTools Team
Customer service are helpful
By Hesham M.
Response from CallTools.com· Jul 7, 2026
Hi Hesham, thank you for the 5 Star Review! - CallTools Team
Kelly was absolutely amazing throughout the entire process. She was patient, professional, and took the time to explain everything thoroughly, making sure I understood every step. She answered all of my questions clearly and never made me feel rushed. Her excellent customer service and willingness to help made the experience smooth and stress-free. I truly appreciate all of her support and would highly recommend working with Kelly. Thank you for going above and beyond!
By Carlos De L.
Response from CallTools.com· Jul 7, 2026
Hi Carlos, Thank you for the 5 Star Review! We're thrilled to hear Kelly provided such patient, professional support and made your experience a smooth one. We'll be sure to share your kind words with her! - CallTools Team
Bari has great customer service and knowledge. He guided me setting up new features onto my account and had a lot of patience.
By Michelle N.
Response from CallTools.com· Jul 7, 2026
Hi Michelle, Thank you for the 5 Star Review! We're happy to hear Bari's knowledge, patience, and customer service made your experience a great one. We'll be sure to share your comments with him! - CallTools Team
Quick problem solver
By Jordan
Response from CallTools.com· Jul 7, 2026
Hi Jordan, Thank you for the 5 Star Review! - CallTools Team
Concise, direct instruction. Got my product working in minutes,
By Curt
Response from CallTools.com· Jun 30, 2026
Hi Curt, Thank you for the 5 Star Review! We're glad to hear our concise, straightforward instructions helped you get your product up and running in just a few minutes. We appreciate you taking the time to share your experience and are always here if you need any assistance in the future. – CallTools Team
Agent is knowledgable
By Gievy S.
Response from CallTools.com· Jun 30, 2026
Hi Glevy, thank you for the 5 Star Review! We appreciate you taking time to share your experience us! - CallTools Team
Great Job, thanks for the help
By NG
Response from CallTools.com· Jun 25, 2026
Thank you for the 5 Star Review! We're glad we could help and appreciate you taking the time to share your experience. We look forward to assisting you again in the future. - CallTools Team
