Great tool for our team
Great tool for our team. Simple to use and did exactly what we needed it to do.
By Kristian
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
356 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Outsell your competition and amplify your prospect and customer experience with the fully-fledged contact center solution from CallTools.com. Unite your inbound and outbound agents on a single powerhouse platform. Keep in touch with prospects and customers through calls, email, and SMS messaging, directly from the system. Monitor agents, provide training, and track results in real time. Integrations with CRM and other third-party softwares simplify your daily processes. Domestic, in-house customer support makes onboarding and operation seamless and simple. Find out how CallTools.com can upgrade your contact center experience.
CallTools.com (calltools.com) has 356 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
356 approved reviews, newest moderated first
Great tool for our team. Simple to use and did exactly what we needed it to do.
By Kristian
I am extremely please with the service and support provided by Call Tools. Their team of professionals have answered all my questions and provided excellent support throughout.
By Intelligent S.
Call tools is the best dialing/call center software I have used so far. Great features and very user friendly. If you're ever on the fence about it. Give it a shot, you wont be disappointed.Call tools is fantastic
By Xavier C.
Cold calling is hard and CallTools made it Easy! James helped me with all of my questions and when I needed to speak with him later followed up immediately.
By marc H.
Easy to work with. Dialing system on the the best I have used. Highly recommend to anyone trying to grow their business.
By Roy S.
Response from CallTools.com· Jun 24, 2021
Thank you for the 5-Star review, we appreciate you being a valued CallTools long-time client. Have a great week. The CallTools Team.
Been working with Chase Alcaraz. Call tools is fantastic, best dialing/call center software I have used so far. If you're ever on the fence about it. Give it a shot, you wont be disappointed.
By Anthony
Response from CallTools.com· Jun 23, 2021
Thank you kindly for the 5-Star Review, we appreciate your recommendation. Have a great day! The CallTools Team.
Truly the best inbound and outbound solution out there!
By Belal K.
Response from CallTools.com· Jun 23, 2021
Thank you for being a valued CallTools customer and for the 5-Star review. The compliment and recommendation are truly appreciated. The CallTools Team
I am happy that CallTools has such great sales Representatives Shawnie is mine. She is always on top of things letting me know about new products features and ways to save money. I like that CallTools has employees that are honest and have your best interest in mind when it comes to things that may help with saving money but keeping the features I have and use already. Shawnie has gone over with me couple times made suggestions on plans I pick that will be the best fit to what I am looking to do. Shawnie also has very fast reply responses and great that if she is unavailable by phone rest assure that a email will get to her and you will get a fast reply. I believe what makes CallTools the best system I have used is because of the fact that they care about the customers and it shows in the way your treated and communication is always fast and quick. Thank you again CallTools and of course Shawnie for making the experience I have with you memorable and showing a difference in how you care and look forward to the more time I will be using CallTools.
By Ben E.
Response from CallTools.com· Jun 23, 2021
Thank for for the stellar review of CallTools, we appreciate you taking the timeout of your day to give us a shout out. We strive to exceed customer expectations, thank you for the kind words regarding our representative. We look forward to serving you for years to come. The CallTools Team.