Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
356 reviews
CallTools.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Outsell your competition and amplify your prospect and customer experience with the fully-fledged contact center solution from CallTools.com. Unite your inbound and outbound agents on a single powerhouse platform. Keep in touch with prospects and customers through calls, email, and SMS messaging, directly from the system. Monitor agents, provide training, and track results in real time. Integrations with CRM and other third-party softwares simplify your daily processes. Domestic, in-house customer support makes onboarding and operation seamless and simple. Find out how CallTools.com can upgrade your contact center experience.
CallTools.com (calltools.com) has 356 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
356 approved reviews, newest moderated first
This rep was very knowledgeable and polite. Easy to deal with and was very patient. These traits make a perfect customer service representative. Kudos!
By Telezone S.
Response from CallTools.com· Oct 14, 2026
Hi! Thank you for your kind words! We’re happy to hear our representative provided knowledgeable, polite, and patient support. We take pride in delivering excellent customer service and truly appreciate your feedback and support! - CallTools Team
Very helpful support team. Bari patiently walked me through several questions I had
By Jordan E.
Response from CallTools.com· Oct 14, 2026
Hi Jordan, Thank you for your feedback! We’re glad to hear Bari provided patient and helpful support throughout your questions. We appreciate your kind words and thank you for choosing CallTools! - CallTools Team
great customer service
By Tinisha C.
Response from CallTools.com· Sep 29, 2026
Hi Tinisha, Thank you for the 5 Star Review! - CalTools Team
Excellent. i had a conversation with Barie, the good guider ad trained well, very polite and having a lot of patience, Highly recommended.
By Leaders B.
Response from CallTools.com· Sep 29, 2026
Thank you for the 5 Star Review! We’re glad to hear that Bari provided knowledgeable, patient, and professional support. We truly appreciate your recommendation and are happy to have you as a CallTools customer! - CallTools Team
Bari was amazing. Able to get everything working perfectly.
By Maddie R.
Response from CallTools.com· Sep 23, 2026
Hi Maddie, Thank you for the 5 Star Review! We’re happy to hear that Bari was able to get everything working perfectly. We truly appreciate your feedback and are glad to have you as a CallTools customer! - Call Tools Team
Buddy my customer service Rep is a true asset to CallTools! His professionalism and depth of knowledge are exceptional. He answered my toughest questions with ease and broke down complex topics into simple terms I could actually understand. I never felt rushed or talked over, and I left the conversation feeling confident and informed. This is what outstanding customer support looks like. Five stars without hesitation!
By Ben
Response from CallTools.com· Sep 23, 2026
Hi Ben, Thank you for the 5 Star Review! We’re thrilled to hear that Buddy provided such knowledgeable and professional support. We truly appreciate your kind words and are grateful to have you as a CallTools customer! - CallTools Team
So far good experience.
By Minahil N.
Response from CallTools.com· Sep 23, 2026
HI Minahil, Thank you for the 5 Star Review! Thank you for your feedback! We’re glad to hear you’ve had a good experience with CallTools so far. We truly appreciate your business and look forward to continuing to support you! - CallTools Team
Glen and the support team at Call Tools were absolutely incredible when it came to understanding my needs and answering every single question I had. They exhibited the highest levels of professionalism throughout my onboarding at the most critical time of need. Responses are very quick and it's clear they take pride in what they do. It's a delight to work with them because they treat you like family, which is why I wanted to write this review. Very few players in this space who do this - Bravo!!
By Jeff B.
Response from CallTools.com· Sep 22, 2026
Hi Jeff, Thank you for the 5 Star Review! Thank you for the wonderful review! We’re thrilled to hear that Glen and our support team provided the professionalism, responsiveness, and support you needed. We truly appreciate your trust and are grateful to have you as part of the CallTools family! - CallTools Team
