We've just started using CallRail and…
We've just started using CallRail and have been really happy with it!
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 396 reviews with 5 stars · Clear filters
We've just started using CallRail and have been really happy with it!
By customer
Call rail does good work. I have just scratched the surface on its capabilities. I look forward to using some of its more advanced features soon!
By Jeremy
I love Callrail. It's very user friend and can do so many things!
By customer
The platform is relatively intuitive and the reporting is easy for me and my clients. Customer service and assistance is quick and responsive.
By Nicholas
Never a problem. No issues with tech support if needed. A 1st class operation!
By Air Repair L.
A+ call tracking software, equally good support. No complaints!
By customer
I love the functionality of being able to record every call. #LoveIt
By Chris S.
Tameka has helped us out a lot. Very quick to respond and very quick to make big account changes as well.
By YM