I use CallRail on all my campaigns
I use CallRail on all my campaigns. It is easy to implement, simple to use, and has very clear reporting and tracking. Importantly, it is budget-friendly and gives much more value than it costs.
By Michael
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 396 reviews with 5 stars · Clear filters
I use CallRail on all my campaigns. It is easy to implement, simple to use, and has very clear reporting and tracking. Importantly, it is budget-friendly and gives much more value than it costs.
By Michael
Great product. Great price.
By Jacob
This is the best call tracking service I have ever used. And it is the most reliable. I have tried others and they have had cliches which cost me money. Not callrail, super responsive and trusted.
By Lloyd
Excellent product!
By Rogan
Callrail is excellent. It has all the features we need to track our clients calls from paid, organic, etc. We use it will all our clients.
By Chris
Great service and company. I've used CallRail for years and would recommend them to anyone who wants to track phone calls. And their service continues to get better and better as they roll out more features.
By Steve J.
great program for the price, I have had several and this has the best options of all...
By Quentin
We had a challenge on call forwarding that initially proved to be a real obstacle. CallRail was able to get a team involved that solved the problem quickly and professionally. They contacted us over the weekend, set up a call meeting first thing Monday and got right to work helping us correct the problem. They really performed above and beyond! We will remain a loyal customer....Thank you!
By Michael H.