Super easy to use interface and …
Super easy to use interface and incredibly affordable. Absolute no-brainer to manage call recording and call flows.
By Marianna
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
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Super easy to use interface and incredibly affordable. Absolute no-brainer to manage call recording and call flows.
By Marianna
CallRail is a great service. It helps me know when I get a new customer calling, and where they call from, and when a returning customer calls. It;s a great marketing tool and I think I'll always use them.
By Bradley
We've been using CallRail for about a year now. It's a well-priced and effective product for call tracking, very easy to implement and use. Highly recommended!
By Ivan
Greatest app
By Mahmoud
Call rail is easy to set up and use. The price is fair. They are adding new features all the time which is nice. I would definitely recommend them.
By Chris
Awesome service! We continue to use more and more each day!
By Trevor
Since getting call rail we have had control over our intake call process. This has dramatically improved productivity and reduced stressed. Plus if we move physical locations we know we can take our numbers with us to reduce the hassle involved in moving. The weekly data updates on our usage is very helpful too.
By Teresa
I absolutely love using CallRail. They are consistently improving their site and adding free features for my company to use. And did I mention it's at a very affordable price point? This service has greatly changed our marketing strategy in a positive way.
By Jack J.