Great system that is frequently updated …
Great system that is frequently updated with useful features and enhancements!
By Bret F.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 396 reviews with 5 stars · Clear filters
Great system that is frequently updated with useful features and enhancements!
By Bret F.
Callrail is great. The interface is super easy to use. Our clients love getting to listen to calls and score them. It has been very helpful for showing clients the true value of our marketing efforts. Can't recommend it enough.
By Graham A.
Great way to track your marketing!
By Andy
Love this service. It's easy to use. Essential to tracking the effectiveness of our print media.
By Liliana G.
Great company - great service. No complaints!
By Ryan
I love call rail. As a digital marketer who relies on data driven results.. it's a must have!
By Jeff
Callrail is user friendly, easy to set up and they have very helpful customer support. I would not hesitate to recommend Callrail.
By Walt
Great call tracking service!
By Jeff