Always works well
Always works well, and when it doesn't their support lines have always been supremely timely and helpful.
By Sean M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 396 reviews with 5 stars · Clear filters
Always works well, and when it doesn't their support lines have always been supremely timely and helpful.
By Sean M.
I cannot say enough wonderful things about CallRail's support team! This platform is very user-friendly and support is always at the ready to solve your issue promptly and correctly!
By Kirby F.
great company
By Yulia V.
easy to use tool and good support they have google ads integration too
By Mukesh P.
One of the most simple solutions in the market. Very well thought out and integrated where it needs to be. Just limited in terms of country coverage, through that said, focus is usually a good thing.
By Francisco E.
Amazing We have being using call rail for 10yrs Saves us a lot of time recording the call and not repeating ourselves or taking notes to dBrief the implementation team
By Marco D.
Awesome experience so far. I always loved CallRail over other call tracking services because of the simplicity and seamless user experience within the dashboard. Recommended!
By Marko R.
Great way to track sources and access forms from your website!
By Suraj D.