I recommend this company
I recommend this company. The service is very reliable for me.
By Claudio
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 396 reviews with 5 stars · Clear filters
I recommend this company. The service is very reliable for me.
By Claudio
CallRail is great for call tracking and recording. I also love that it allows my clients using HubSpot to better track leads attributed to calls from the website instead of them being misreported as offline source.
By Jackie
It is so easy to set up and use. Immediately, you get to hear the calls, text messages and form fills. They are responsive to questions and in resolving issues.
By Mary
Great service, we are a marketing agency and setup accounts for all of our clients.
By Patrick
CallRail is definitely the leading service when it comes to have multiple numbers for small business
By Bryant
I use CallRail for my own business and manage 3 other CallRail accounts for my marketing clients and it's one of the best services online! The functionality of CallRail across multiple platforms, including their mobile apps is 2nd to none. They've made my job smooth sailing. I have and will continue to recommend CallRail. Thank you!
By Jon R.
Love the ability to record phone calls without expensive hardware and software. CallRail is always coming out with new features and has great customer service.
By Scott
CallRail truly automates the process, bridging the ever-present gap for inbound sales calls and our CRM (Salesforce). It might be the best and most affordable solution we chose during our startup phase. It's with us to this day,... and bottom line, it just works out of the box.
By Alex V.