Love it!
Love the capabilities...wish I knew about this a long time ago. Makes my job so much easier.
By Susan
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 396 reviews with 5 stars · Clear filters
Love the capabilities...wish I knew about this a long time ago. Makes my job so much easier.
By Susan
Great convinient tool for every marketer!
By CarMark
CallRail has made tracking so easy. It has helped me spend my advertising dollars wisely. I would highly recommend it.
By Duane
Excellent Service and Support! Intuitive Platform and Awesome Reporting Features.
By Scott
Extremely affordable and easy-to-use. There's not much more to say about CallRail. It's the perfect tool for small- to mid-sized businesses who want to attain more measurable data about their sales & marketing efforts and begin to optimize ROI.
By Brandon
Great price and great platform to track all calls.
By Joshua
I love using call rail as its very affordable i can track all my phone conversations and see the leads, i am able to see what users are asking and customize their experience better.
By Hilda O.
CallRail has been incredibly helpful in showing which marketing campaigns have proven most likely to turn into potential customer inquiries, and from there it makes it easier on us to determine if they do convert into customers. This is a tool I would recommend to anyone who is looking for ways to strategize their marketing to increase customer conversion rates.
By Katie