CallRail has been very helpful.
CallRail has been very helpful.
By One M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 396 reviews with 5 stars · Clear filters
CallRail has been very helpful.
By One M.
Awesome service! Would highly recommend.
By Dusty
Can't complain, use it for all of my clients.
By Jake V.
Call rail has made identifying and managing calls for our various clients and their campaigns easier than we could have expected. Allowing individualization for each client ensures we are able to customize the features to their needs. The call recording and call scribe are a huge help to our clients who want to ensure they are providing the best in customer service. The whisper feature is a great for those clients who have multiple campaigns with different numbers all running at the same time.
By Bridgette
Very professional
By GD
Affordable, flexible and good online documentation.
By SFDC
CallRail is the best call tracking company out there - the software is easy to use and does the job very well. And they have awesome customer service....I've used them for 4 clients over the last year.
By Chris
Fantastic service.
By Cole