I like the tracking ability of…
I like the tracking ability of Callrail, being able to see what marketing channels are producing is a great business tool.
By Robert
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
486 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CallRail makes it easy for businesses of all sizes to turn more leads into better customers. Serving more than 200,000 businesses and integrating with leading marketing and sales software, our marketing analytics and business communications solutions deliver real-time insights that help our customers market with confidence.
CallRail (callrail.com) has 486 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 396 reviews with 5 stars · Clear filters
I like the tracking ability of Callrail, being able to see what marketing channels are producing is a great business tool.
By Robert
I was using a previous call tracking system, and switched to call rail a year ago. It’s a very well run system, and good support with the site if you need it. Also, very easy to add and change your tracking phone numbers for marketing. I would highly recommend this!
By Krista
Awesome ! It really has helped our company with tracking .
By Johnna
Amazing software would be highly recommend for any business .
By Adam
The reason I stick to CallRail is I run an advertising agency called Planet Marketing. I am able to prove to my clients that phone calls are coming in, in addition to leads via email. Also, since Call Rail comes with 5 call forwarding numbers, I can use them for 5 different clients.
By Francisco M.
Amazing product. The lifeline for my business. Thank you CallRail!
By Daniel
CallRail is great! Always had a great experience with support and integrations.
By TJ
Excellent - highly recommended
By Lex