Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
47 reviews
Call Management ResourcesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Call Management Resources offers US-based answering service & call center solutions. We've been in business since 1959 by earning the trust of our clients and delighting their callers.Missed Calls Cost You Money.Answered Calls Make You Money.We Answer Calls.©
Call Management Resources (callcmr.com) has 47 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
47 approved reviews, newest moderated first
We are extremely happy with the services and customer service that CMR provides. They are an huge asset to our company.
By Seth B.
Response from Call Management Resources· Oct 19, 2021
Being an extension of our client's own staff is a goal at Call Management Resources. We are so pleased to hear we are such an asset to your company. Thank you!
Great service.
By Lola
Response from Call Management Resources· Sep 24, 2021
Thank you for your trust in Call Management Resources. We hope to continue providing you great service for many years to come.
Great customer service with a quick response when problems arise.
By FlowRight
Response from Call Management Resources· Sep 16, 2021
We know that our clients depend on us to be their customer service frontline, so it is important to quickly respond to changes. Thank you so much for putting your trust in Call Management Resources.
Company doesn't stand by their word. I was advised by my sales rep that he would offer a reduced price. End of the month I was hit with the full price and an excuse that his manager wouldn't sign off on it.
By prior C.
Response from Call Management Resources· Sep 15, 2021
We’re so sorry to hear you feel that you had a disappointing experience. It’s always been our mission to provide incredible service at an affordable rate and we are proud of our excellent reputation and long-term connection to our clients. In reviewing your specific case we see that the credit you’ve referenced was issued and later, as a courtesy, tripled in size. We care deeply about the experiences of our clients and so a member of our leadership team will reach out to you personally today via telephone. We appreciate your business and If something was amiss, we’d love an opportunity to make things right.
This company is very professional and is quick to answer any questions or address and concerns. Would highly recommend for your answering service needs.
By Dawn D.
Response from Call Management Resources· May 5, 2022
Thank you for your review. We work tirelessly to make sure our clients are happy with our services. Thank you for your trust in Call Management Resources.
Call Management Resources does a great job. All of their operators are always professional and super efficient. I recommend CMR to anyone who needs an after hours answering service.
By Becky F.
Response from Call Management Resources· Aug 4, 2021
Thank you for the review and recommendation! Our agents are trained to be professional and courteous but we also make sure they are efficient with their time to provide the best value for our clients.
We have done business with CMR for over 20 years. Easily our most dependable service provider. Very reliable.
By Skips B.
Response from Call Management Resources· Aug 3, 2021
Thank you so much for putting your trust in Call Management Resources for over 20 years. We look forward to being your call answering partner for many years to come. We appreciate your business.
Amazing service at an amazingly affordable rate. I was in the market for a primary phone solution for my company and after over a month of vetting various companies, Call management resources was the ONLY choice to make for me. They were diligent, well versed in their field, and exceptionally professional. I would not change services for any reason in the foreseeable future.
By Mega Neko G.
Response from Call Management Resources· Jul 9, 2021
Thank you for the glowing review! We are only as good as the team we employ. We work tirelessly in hiring and training the best call center agents to take our client's calls. We pay above average wages and benefits to keep our staff. We think this shows in the quality of service our staff deliver. Thank you for your continued business.
