Excellent customer service
Excellent customer service
By M M.
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
433 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Scheduling infrastructure for absolutely everyone.Meet Cal.com, the event-juggling scheduler for everyone. Focus on meeting, not making meetings.Sign up for free. Upgrade later to a team!Best scheduling for teamsEmpower your sales teamWhitelabel schedulingBook a demoSignup for a FREE account
Cal.com, Inc (cal.com) has 433 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
433 approved reviews, newest moderated first
Excellent customer service
By M M.
The Cal.com platform is working very well for my business which requires the ability for customers to book online from remote locations for activities we provide at three locations. Once we established the right set up for my business and got things dialed in we were able to affectively be fully operational to use it. We used a paper calendar as backup until we could learn the control settings. Cal.com is also a reasonable price. I have two suggestions, one, to be able to charge tax and convenience fees during checkout and two to have the ability for my customers to select and purchase more than one seat during checkout. Currently we found workarounds for those two issues. Thank you to the support team for helping us with the setup.
By Kraig S.
Issue was resolved fast
By Michelle.florin
Having its support team effectively respond and address queries. That is rare and very high quality that makes it easy to stay with you as I progress to upgrading my account.
By Jessica A.
Great support who were able to quick to resolve our issue.
By Jared C.
Great platform, easy to use, great features at many subscription levels.
By Michael C.
Representatives followed up timely with an issue. They brought to engineers to clarify when they needed more help to troubleshoot! 👍
By New U.
Cal.com is much better then calendly in my experience. Even the free tier gives you so many more tools and options, for smooth workflow. And it seems they actually have humans doing some of their customer support. when I pose a question to their AI, someone emails me back to make sure the issue was resolved.
By Spirit