Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
250 reviews
CabrexaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cabrexa: bring life to your weary chair and freshen up your home with our brilliant chair covers.
Cabrexa (cabrexa.com) has 250 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
250 approved reviews, newest moderated first
My experience with Cabrexa has been nothing but great. I ordered the wrong size slip cover for my couch. I immediately contacted them and asked for a cancellation and refund. They were very nice and worked with me. I've read all the negative reviews and pray that they maybe have worked their kinks out and doing better.
By Loretta G.
Ordered the seat covers on the 26/07/22. Received an email on the 06/08/22 informing my ordered had been dispatched with YunExpress tracking number, down loaded the app AfterShip that YunExpress use. All useful information on the app including a Royal Mail tracking number for when the package arrives in the UK. The app supplies updates as the parcel travels from China to the UK. My seat covers arrived today, I am very pleased with them and they fit my chairs well. Overall experience was excellent.
By Kevin
Shocking still waiting 2months on £30.50 order for cushion covers they looked lovely but the dearest ones I’ve ever ordered as I’ve never received them . Once bitten never again
By Christine C.
I had a 5 star shopping experience with Cabrexa in 2021 and my second shop was a dismal 1 star rating 5 months ago, as I didn’t receive my purchase. I am pleased to state that after all my emailing, I have recently received a full refund! This company is NOT a scam, I think there’s been issues with supplying the demand. They also appear disorganised and rely upon automated communication which is not helpful. Consequently, I am leaving a 3 Star but will not be ordering from them again 😕
By Jennie C.
So I have ordered from CABREXA in the past and you would of thought lesson learnt from that when I waited weeks for 2 chair covers, but no I ordered 4 more chair to match what I have. Well that was back in 6th June 22 with a 3-5 day delivery and still I wait. Take the money real quick but deliver the goods you have to be joking Chase,chase,email after email call the number and text it to but to no avail now we have silence and I have no covers but you have had my money Problems problems excuses after excuses you should really think long and hard before placing any order with this company Shame really because if you ever get one the covers do exactly what you need and are very well priced but the customer service is appalling
By Ruth P.
If i could give zero stars, I would. They will not provide response to emails, text, or messages to return a product. The worst customer service I have ever experienced.
By Elizabeth
Disgusting company, don’t touch them!! They are scamming people out of money and not supplying the goods. Have emailed them several times just get the same email back!! Have reported them to PayPal.
By Judith H.
Very very terrible customer service. I've emailed them and they ask for a picture. Like why are they making things so complicated, I just want to return it so I can get it out of the way. And then the next day they didn't reply back to my email for a return. I have emailed them more than 5 times and they never answered. They are not helpful at all. Very disappointed on them.
By Eizabeth V.
