The best place and great location
The best place and great location
By Bruce
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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799 reviews
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Cabins of the Smoky Mountains (cabinsofthesmokymountains.com) has 799 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
799 approved reviews, newest moderated first
The best place and great location
By Bruce
Excellent experience! Would highly recommend for a GREAT stay!
By Ken B.
The ONLY thing that was bad was no WIFI and poor cell phone reception. Otber than that amazing time. Would highly recommend
By Scott
The cabin was fabulous but a bit lacking in Kitchen equipment . No matching wine glasses and not enough . No oven gloves . Etc
By Mary Katharine G.
Our stay and lodging was wonderful and more than we expected. We only had one problem and that was that on our 2nd day our hot tub had gotten so low (due to the big guys we had in our group) that we couldn't really use it. I called the front desk two or three time to have them come and fill it and was told they would but no one showed. So we didn't get to use it after day 2 of our 5 day stay.....and it was high on our list of amenities to have at our cabin. Best family vacation other than that.
By Cheri
Beautiful Cabin with breathtaking views of the Smokies! The cabin has all the necessities plus it was very clean and cozy. Would like to come again with my extended family.
By Chris S.
The cabin was lovely. It was a fair drive from town but that is to be expected! There were a few things that were unexpected: we had no wifi, there was no light over the shower, and the shower head was terrible. Everything else about the cabin was just lovely and as expected. Bed was cozy. Hot tub was great and well cleaned. Tv's were great. The company itself was very customer service oriented and super helpful. Overall, great trip.
By Corey G.
The Cabin exceeded our expectations.The DVD player wasn't working, the leasing office sent someone to changed it. the cabin had washers, dryers which was perfect after a hike. although i wish they'd add wifi services. will definitely come back!
By Amira Al O.