Very nice would recommend anyone
Very nice would recommend anyone. Wonderful customer service.
By Alyssa
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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799 reviews
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Cabins of the Smoky Mountains (cabinsofthesmokymountains.com) has 799 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
799 approved reviews, newest moderated first
Very nice would recommend anyone. Wonderful customer service.
By Alyssa
My Husband and I came to have a weekend away. The cabin was nice and clean. We thoroughly enjoyed our stay and the hot tub and pool table were very nice additions. The service was wonderful and they called to check up on our stay. We will definitely go back!
By Erin
Overall the stay was great, cabin was clean. Only issue was the neighbors partying till 3 or 4 in morning once complaint was made within an hour we had peace.
By Linda
I had an amazing getaway very relaxing and comfortable felt right at home
By Michelle
The view of the mountain was nice and we really enjoyed ourselves but the cabin itself, was filthy. No blow dryer, no closet hangers, no iron. I don’t get it.
By Maday
Best place for a cabin . Staff took care of us really well
By Jessica
I have no complaints , I was very impressed with everything and customer service was outstanding I will be returning. I have recommend your company to my friends and family
By Tony
We have stayed at Gatlinburg Falls previously and this time the cabin was not as clean as expected. We had small children that were crawling on floor and I noticed the carpets were dirty under the end tables and around the sofas. The bathroom floors were not clean- I dropped something and when I bent over to get it, I was surprised at the trash on the floor. Other than that, the Cabin was ok. The sofa and chair could use updating- were worn out. For the price we paid, I was disappointed.
By Nancy