The cabin was clean
The cabin was clean. The staff was responsive to phone calls and texts. I would recommend this place to a single or a family gathering of 100. Lots to do and beautiful views.
By Steve B.
Sunday, November 8, 2026 · Customer reviews of US businesses
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799 reviews
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Cabins of the Smoky Mountains (cabinsofthesmokymountains.com) has 799 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
799 approved reviews, newest moderated first
The cabin was clean. The staff was responsive to phone calls and texts. I would recommend this place to a single or a family gathering of 100. Lots to do and beautiful views.
By Steve B.
Everything was good beside the wifi didn't work I would stay here again
By Elliot
We had a youth trip with our church to Gatlinburg. Cabins of the Smokys was an excellent choice for lodging! Our view was breathtaking and the staff was very receiving. No complaints at all, except we wish we could have stayed longer. Already planning our next visit!
By Paator T.
My husband and I celebrated our 20th wedding anniversary the week of April 16, 2018 at the Alpine seclusion cabin. The cabins were super clean, staff was welcoming and wonderful!! We will definitely be back for another vacation.
By Kellie
The cabin was wonderful and clean, but we lost some time to the TV and internet not being connected and a broken dryer. A few other slightly annoying things like the cooking light not working and some pesky black ants. Poor communication and not very timely repair. Absolutely no, willingness for a plan B to help with our 3 loads of wet clothes.
By Courtney
Loved it! Great cabin, great staff and customer service. Gorgeous view! Can't wait to go back next year!
By Tamara
Beautiful place but ac did not work during my stay, I got a discount at the end of my visit but I was not able to sleep during the 2 nights because of the hot temperatures. But order than that awesome experience!!!
By Julio
Beautiful area but the bed was horribly uncomfortable and the views were dotted with other cabins. Not as quiet as we were hoping for.
By CLN