Repeat customer
Decided on adding some more cabinets in our kitchen after a year. Went right online and ordered the same model and color. It came super fast and no problems at all.
By Julie O.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
131 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a passionate and dynamic company dedicated to simplifying the complex home improvement process. With the support of experienced industry professionals, we aim to make your experience smooth and straightforward. To suit your needs, we offer both pre-assembled cabinets and ready-to-assemble (RTA) cabinets. Our kitchen designers and customer support specialists are here to assist you with everything from product dimensions to creating detailed 3D models of your space.
Cabinets Bay LLC (cabinetsbay.com) has 131 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
131 approved reviews, newest moderated first
Decided on adding some more cabinets in our kitchen after a year. Went right online and ordered the same model and color. It came super fast and no problems at all.
By Julie O.
Everyone was very professional and helpful. Even though the shop was shut down for a bit because of Covid19, we had good communications about my kitchen project. Everything arrived on time and in good shape. We purchased RTA cabinets, and the quality is advertised. I'm sure these they will last us for years to come. We love the soft close doors. Thanks for helping plan our new kitchen, Steve
By STEVE H.
Very good service and product with one caveat. The hardware (screws) should be upgraded. Very poor quality. Thanks
By KERRY B.
Very happy with quality & customer service.
By Val S.
Best cabinets in quality and price
By Cindy L.
The best part of our experience involved customer service. In advance of our purchase, we had terrific support through email that addressed all of our questions in a prompt and helpful manner. And we had lots of questions, probably sending 15 emails or more before pulling the trigger. We are very pleased with Cabinets Bay.
By Scott D.
So far so excellent!! Excited to see my order & if this worked. The team was so helpful
By Nicole M.
Arrived timely but finish marred on several edges.
By Leigh R.
Response from Cabinets Bay LLC· Jan 17, 2022
Hello. Thank you for your feedback. As we can see, you ordered only one door sample. We apologize on behalf of FedEx that the sample was delivered with imperfections. You can contact us via e-mail to get a refund or another door sample at no additional charge. You can get in touch with us with the picture of imperfections using the following email address - [email protected]