Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
290 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cabinet Health sells over the counter (OTC) medicines and prescriptions in refillable glass jars. Refills arrive in compostable pouches.
Cabinet Health (cabinethealth.com) has 290 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
290 approved reviews, newest moderated first
I only ordered the bags to put the empty pill containers in to recycle. However, I let other people in my circle of seniors know about this service and your website. I do know that some drug stores in our area are now accepting those containers for recycling. I appreciate your efforts.
By Burt B.
Easy to return with pre-paid mailer
By LS
I think I ordered as a "guest". I made an account so I could reorder in the future, but the email I received did not have a "verify account" button in it, and wouldn't let me log in officially unless I hit a "verify account" button from the email.
By Adeline L.
Response from Cabinet Health· Aug 18, 2023
Hi Adeline! We are so sorry for that trouble with your account! We have reached out to you directly via email to get your account fixed right away for you. Again, we apologize for this trouble but are here to help!
Fast, easy , everything you need and no plastic !
By Melissa
Cabinet Health is a great way to eliminate the use of single-use plastic containers for over-the-counter medicines. Their website is easy to use, the products are effective products, and the storage containers are attractive and fit nicely in the medicine cabinet..
By Barbara
Coordination and communication with pharmacy, refills, and orders is terrible. I paid twice for my order, yet see three different orders in my account, all three showing they're waiting on a transfer from my pharmacy, when it is a new prescription from my physician's office. Customer support has not emailed me back, I have no idea when my order will arrive or how to cancel the second charge. It is so much harder than using a normal pharmacy!
By Megan
Response from Cabinet Health· Aug 16, 2023
Hi Megan, we sincerely appreciate your feedback with our Rx program. We deeply regret the inconvenience you encountered during this process. Upon thorough investigation, we have identified that due to an oversight, two separate orders were placed for the same medication, resulting in a total of six months' worth of medication being processed. We understand the frustration this must have caused. To address this issue, we have processed refunds for both duplicate orders, effectively rendering the cost of six months' medication as $0. We anticipate that the corrected medication supply will be delivered to you within the upcoming three business days. In an effort to ensure clarity and avoid any further confusion, we have sent you an email and left a voicemail message, confirming the actions taken. We acknowledge that we cannot undo the disappointment you experienced, but please be assured that we take full responsibility for our service and are committed to rectifying the situation. Should you have any additional inquiries or concerns, please do not hesitate to contact us.
Such a user friendly type of way of getting over the counter meds. Don’t have to think. All of the thinking is done for you. All of the meds come in a recyclable, Styleist container that there is no waste. Making this product environmentally friendly as well.
By Otilia R.
These glass pill bottles are great! They're sturdy, look nice on my shelves, and stack so well. Most importantly, I never have to buy plastic bottles of these medicines ever again! Everything arrived quickly and was very securely packed in recyclable materials.
By Amanda
