By WinonaReviews of bywinona.com

Response from By Winona· Nov 8, 2024

We apologize if there is any confusion surrounding your treatment plan, Leslie. It appears that you have only placed one order with us, and according to the tracking information, it was delivered. We may also assign you to a different Winona doctor if your regular Winona doctor is not available. This is to ensure that you do not have a lapse in treatment. Our doctors do not speak on the phone due to privacy reasons, but we do see that your Winona doctor left you a message in your portal on October 31st that you may not have seen yet. A member of our Patient Care Services Team has emailed you to clarify and provide further support.

Response from By Winona· Nov 8, 2024

Thank you for your thoughtful feedback! We're so glad to hear the product has made a real difference for you. It’s especially rewarding to know that our team was able to be there for you during a busy time in your life, making follow-ups and reordering as seamless as possible. Supporting you in a way that’s flexible and understanding is so important to us, and your kind words inspire us to keep up the great work. Thank you for trusting us to be part of your journey, here’s to continued health and wellness!

Response from By Winona· Nov 8, 2024

Thank you so much for sharing this wonderful story! We’re so happy to hear that you found us, even if it was by accident. It’s great to know our online setup helped you feel supported and informed, especially when transitioning from in-person care. Our licensed doctors work hard to make this journey easier, and we’re glad you felt that compassion and understanding each step of the way. Menopause can be challenging, and no one should have to go through it alone. We’re here whenever you need us, and we’ll be in your corner for the rest of your journey. Thank you for trusting us to be part of your care!

Response from By Winona· Nov 8, 2024

Thank you for sharing your experience! It’s incredible how HRT can make such a difference. Struggling with hot flashes, low libido, and sleepless nights is tough, and it’s unfortunate when many doctors don’t see HRT as an option. We’re so glad you took that step to prioritize your well-being, it’s a gift to yourself, and the benefits ripple out to those around you. It sounds like you’re reclaiming your life and feeling more like yourself again. We’re honored to support you in this journey!

Response from By Winona· Nov 8, 2024

You’re absolutely not going crazy, it really is perimenopause, and we’re here to help you through it! We’re so glad you found relief with bio-identical HRT and that a simple nightly routine is bringing back that sense of *you.* It’s frustrating when standard prescriptions don’t quite work, especially when you know there’s something better out there. Thank you for sharing your journey and for trusting us to be part of your care. Your experience is exactly why we do what we do!

Response from By Winona· Nov 7, 2024

Thank you for sharing your journey! We're so glad to hear that the nighttime warmth you’d been dealing with has eased up, making sleep more restful for you. Those kinds of changes, even when they’re gradual, can be life-changing, and it's wonderful to know you’re finally finding some relief. If you ever have questions or need extra support, we're here for you every step of the way.

Response from By Winona· Nov 7, 2024

Thank you so much for sharing this! We're glad to hear the process has been smooth for you and that the treatment is accessible and affordable. It's important to us that you’re able to get the care you need without barriers, and we’re here to keep supporting you every step of the way. If there's ever anything more we can do to make things even better, don’t hesitate to let us know!

Response from By Winona· Nov 7, 2024

We’re truly sorry to hear about the delay with your first refill and the effects you experienced. It’s always our goal to ensure seamless service and avoid any gaps in treatment, so hearing this was frustrating for you helps us know where we need to improve. Thank you for sharing your experience and for giving us the chance to do better for you.