Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
156 reviews
Buyr.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buyr is the Boulder, CO startup revolutionizing online shopping. Set your price on the World's best brands.We are a third-party marketplace partnering with retailers and brands to bring efficiency to the world of online shopping.Pick your product. Set your price. Sit back. We'll work to get your deal unlocked. This is shopping simplified.
Buyr.com (buyr.com) has 156 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
156 approved reviews, newest moderated first
Very easy process. I was able to buy my shoes at a price that I liked. And it only took a day to find my acceptable match. I am very happy. The same shoe was still selling for full price at a large retailer. I was able to buy them for 50% off.
By Cara B.
Response from Buyr.com· Sep 6, 2022
Woohoo! Thanks for taking the time to share your 5-star Buyr.com experience with the world, Cara. We look forward to seeing what deal you unlock next!
Never received package can’t get response from customer service about my 90 dollar package
By Catherine R.
Response from Buyr.com· Sep 6, 2022
Hi Catherine, First, I'm sorry to hear that you've had a negative experience with us. From what we can tell, there seems to be a miscommunication occurring somewhere... Our 5-star customer service replies to every single inquiry quickly to solve our customers issues, concerns, and questions. Our representatives responded to each of your inquiries and sent you a total of 9 (NINE!) emails attempting to get a response from you so we could figure out what went wrong and offer you a solution. For whatever reason, you haven't responded or seen our attempts to assist you... The carrier provided proof of successful delivery on your order, but it's always possible it was stolen or misplaced. Still, we need you to communicate with our representatives so that we may find you a solution. If you do happen to see this reply, please check your inboxes and spam so we can make this situation right! We'll be on the lookout for your messages and look forward to making you a satisfied Buyr.com customer, yet.
Great as always. Smooth from start to finish!
By Brian C.
Response from Buyr.com· Aug 11, 2022
Thanks for the 5-star review, Brian! Looking forward to seeing your next deal unlocked with Buyr.com
Put in a price that I thought was so low it wouldn’t be matched, low and behold the package is on its way to me! Best price I had seen for the product, and I checked many places. Will be, and have been, a repeat customer.
By Pleased Repeat Buyer on B.
Response from Buyr.com· Aug 11, 2022
Appreciate the glowing 5-star review! We'll see you back at Buyr.com soon.
Hi this is Steve and I recently ordered A Milwaukee hole saw kit.. I experienced problems with the product and the Box that it came in. I reported this to your representative and I am in the process of sending back the product as soon as it's signed in I've been informed that Your company you will send out a new product at once. Thanks for the help Steve.
By STEVE G.
Response from Buyr.com· Aug 11, 2022
Steve, thanks for taking the time out of your day to share about your 5-star shopping experience on Buyr.com!
Very easy to use, effective and I got an accepted price for my item. It turned out that some of the info about the product was not correct, manufacturer’s info not Buyr info and I had to return the item. Buyr sent me a return shipping label and the return went smoothly. I was then able to use Buyr again and get the correct item. Thanks Buyr, you didid a great job.
By William
Response from Buyr.com· Jun 17, 2022
Hey William! Thanks so much for the review. We hate to hear when a purchase didn't go perfectly - it sounds like your experience definitely does not live up to our standards. If you could reach out to our support team (click "Help" or "Chat" on the website), let us know your order number, and we will make it right with a reward card to guarantee you get a great deal on your next purchase. Hopefully we can perform well enough for you to change this two star review - ouch! We appreciate your business regardless, and are looking forward to making your next purchase one of you best online shopping experiences ever! Don't hesitate to let us know what else we can do to be helpful either, we are here as your resource. Thanks, William!
Love this company!
By Jacob
I never put in the price that they said they matched ! And they sent me the item and billed my PayPal account . Going thru the return process with them now - which may take 30 days to get my money !!! Urgh !
By Jeffrey P.
Response from Buyr.com· May 20, 2022
Hey Jeffrey, so sorry to hear you had a bad experience - we hate that! After looking into session logs, we were able to determine that someone on your account did submit the price that was matched. If you think this means you account has been compromised, please reach out to customer service asap so we can help secure it. I do see that we refunded you the same day your return was received on (5/13), but PayPal has your refund listed as "pending" because you have not verified your account. I would encourage you to reach out to PayPal to figure out if there is a way for them to speed it up, because we agree that is unacceptably slow (via PayPal: "Expected Clearing Date: May 18, 2022 - May 23, 2022"). Please don't hesitate to reach out to our customer service team if there is anything else at all we can do to help - seriously we love to do it. We hope we can earn the opportunity to give you a better experience in the future!
