Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
156 reviews
Buyr.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buyr is the Boulder, CO startup revolutionizing online shopping. Set your price on the World's best brands.We are a third-party marketplace partnering with retailers and brands to bring efficiency to the world of online shopping.Pick your product. Set your price. Sit back. We'll work to get your deal unlocked. This is shopping simplified.
Buyr.com (buyr.com) has 156 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
156 approved reviews, newest moderated first
This must be a fake website, or at at least it is as of June 2026. I placed an order and payment was taken, but I never got a confirmation email. I can see the order on their website, but when I click the box for help or contact support, it goes nowhere. I tried to cancel the order and request a refund also with no luck. Buyer beware- nice idea about fake site.
By David T.
Loved the transparency of the process the whole way through. Grateful I got access to such great brands at a reasonable price.
By Landon A.
Amazing Experience. I will be back time and time again. Love half off from XBOX
By Bryson S.
None existent products from scammers Do not buy you'll lose your money..
By Brian R.
Response from Buyr.com· Apr 18, 2025
Hey Brian, Thanks so much for leaving a review, even though it's not a great one. After checking our records, I don't see that you have ever made a purchase. Additionally, there isn't a single customer out of the millions of dollars of revenue we have facilitated, who did not receive a refund if their order was not shipped or returned. If this happened to you, we'd love for you to reach out to [email protected] and we'll get it taken care of immediately, because any shopper losing their money without having their order delivered is absolutely unacceptable - from us, or anyone else on the internet. Hopefully we have the opportunity to earn back your business in the future, people that submit a price and get a match love shopping with us, and we always take care of them. Thanks so much, God bless!
Horrible experience. They advertise merchandise that they claim "they do not have". Makes absolutely no sense. They never send you a confirmation email as they claim. Then they cancel all your items saying they are "out of stock". But then they relist the item for sale!
By Crazy K.
Response from Buyr.com· Jan 29, 2024
Hey Crazy Kitties! We want to apologize that your recent purchase did not live up to your expectations, and assure you we take this feedback super seriously as a small startup. Unfortunately, it is an error with our inventory system. Trust me, the fact that it still shows it as available is super frustrating for both of us, but we are working to correct the issue asap. Without getting too technical, we basically started to grow much faster than we anticipated, and an issue we knew we would have to solve (eventually) related to inventory sync became a problem much sooner. Now, that module is totally overwhelmed with inventory updates and it’s not syncing anything! What a nightmare. I really apologize for the inconvenience here, we are working our butts off to get the issue corrected and will let you know when that happens! We appreciate your patience, looking forward to helping you unlock a deal in the future :)
I haven't received an email confirmation and didn't know how else to get communication... Update: I emailed them to let them know my email address was not a typo and was willing to give them the benefit of the doubt but no such luck...I haven't heard back and my order was canceled for a 3rd time. I wanted the shoes as they are very difficult to find and they keep showing available but obviously are not...not really understanding the concept of their customer service or their business plan...1/25/2024
By Christiana
Response from Buyr.com· Jan 25, 2024
UPDATE Hey Christiana, Thanks so much for sending our customer service team an email, they just responded to you from [email protected]. Crossing our fingers we can get this issue resolved so we can update the score on this review. Thanks so much, looking forward to earning your business in the future! PREVIOUS Hey Christiana, Thanks so much for reaching out! I'm sorry your experience has not lived up to your expectations so far, we take this feedback really seriously. We are currently evaluating new vendors for our customer service email and chat, due to some persistent issues our current vendor has not been able to solve. With that being said, after looking into your account, it looks like your email address is missing the first letter of your name in your profile, so this typo could have contributed to part of the issue. You can always reach our team by emailing [email protected], and we will get whatever you need solved right away! Let us know if there is anything else we can do to help, we are looking forward to turning this 3-Star review into a 5-Star review we hope. We really appreciate your business, we know there are lots of places to shop online.
Will update after order is received, around the 24th of this month.
By Tyler S.
unable to make purchase - every time clicked on "submit price" nothing happened
By JEAN S.
Response from Buyr.com· Jan 8, 2024
Hey Jean, thanks so much for reaching out! We have not seen any errors on our end, nor had any other customer complaints, but we would love to get to the bottom of this. If you can email [email protected], and share the device you are using (mobile/desktop) and browser (Safari, Chrome, etc.), we will troubleshoot this right away. As a startup, making sure people can use our technology is at the very top of our priority list, so hopefully we can resolve this and we can get you to remove this poor review. Looking forward to helping!
