Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
215 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
NOTICE TO ALL CUSTOMERS: 2-2-2023; BuyMyPod is experiencing severe unforeseen financial distress. We intend to make any remaining customer accounts whole by sending any payments due ASAP. This may require 30-60 days. If BuyMyPod is left with no choice but to file for chapter 11 bankruptcy, in this event we will still send all payments as we have no plans to avoid the debts. We plan to complete the remaining payments ASAP.
BuyMyPod (buymypod.com) has 215 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
215 approved reviews, newest moderated first
I had sent my Galaxy S7 (flawless condition) on 9/27/2022. It was received, they claimed it was locked - which it was not. The response from Haillary was "she'd try again". Crickets after that. Contacted them again, Matthew got involved. Hillary sent a return-to-me tracking number. The item was never shipped, I never received my money either. I have been sending emails about avery other month and am being ignored.
By A J.
Similar experience to others. Agreed to price in November '22. Had initial response on Dec 21 promising prompt payment, saying "I will make sure this is completed today asap." Fast forward to Jan 21 response to my follow up, "I will work on this during the weekend." Nothing. Pinged again on April 10 and again today, April 18 and getting no response. I noticed the owner posted to this site that he's in severe financial distress and likely declaring bankruptcy. The website says they're not taking any more devices, so I think it's unlikely more people will be impacted, but feeling sorry for all those who already sent their device in and are trying to get paid. I only hope there's some truth in the claim in the owner's post that he's going to try to ensure everyone gets what's owed them. Not holding my breath.
By Andy R.
This company does not even deserve a one-star.... zero-stars is more like it. I sent them an iPad and 4 iPods, they were received January 11, 2023. It’s been over two month and I still don’t have payment. They don’t respond to emails, or their contact form. But if you text them they give you false details. Then any follow up questions via text they stop responding. Fraudulent company!
By HonestHilly
Total scam. Sent my Apple Watch in November. Reached out multiple times and got the “It’s in process” each time. It’s now the end of March and I’m getting zero response. Avoid this scam.
By Brandon
Here’s yet another hopeful sucker who neglected to check BBB ratings on this company before sending in devices and getting ghosted. I send in 4 devices on March 22, 2022, which according to their website were delivered on March 29, and even after several emails and text messages, I never heard back. They quoted me $33 for the devices, so that is the amount of the check I am due. Although I’m quite frustrated, I am slightly hopeful as many other reviewers updated their reviews after finally receiving checks, possibly because of their reviews.
By Ryan B.
“Company” has been in possession of my phone for 3 months without payment or attempt to return the device. Do NOT send your devices here.
By Melissa C.
After receiving my phone, they claimed there was a balance owed on it and reduced their offer by half. I asked them to reassess. No response. I asked them to return the phone. Never responded.
By Noah
I sent my old electronic devices 3 iPhones 1 iPads, and a Samsung S7to BuyMyPod - they lied about the condition of the devices (Said the screens were cracked, which was not true) and offered me 1/2 the money promised. If you don't accept, they won't return the devices or pay you.
By Sidney M.
