Very fast and friendly
Very fast and friendly. Would highly recommend.
By Carolyn
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
127 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BuyBack Engineer was started with the idea that there’s plenty of pre-owned devices consumers want to get rid of but not enough quality buyback companies to sell them to. That's where we come in. Our business model is built on 3 key metrics: value, communication, and speed. Consumers looking to sell their old phones, tablets, or computers are looking for the most value, an open & transparent process, and an ultrafast payout. That’s why we guarantee the highest price for your device and price lock it for 14 days, update you at every step, and payout the same day we receive you device. Questions? Our email is always open and we even accept texts to our number. Checkout our website to see our price offerings.
BuyBack Engineer (buybackengineer.com) has 127 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
127 approved reviews, newest moderated first
Very fast and friendly. Would highly recommend.
By Carolyn
Very happy with the outcome. They provided me a shipping label, updates and an estimated processing time. I definitely recommend them and if I have anything else to send their way, I definitely will be
By Sabrina
I don’t know why I didn’t do this sooner. I had several old phones just sitting in a box. The whole process was flawless. I just printed the mailing label and dropped my phone at the post office. I was notified throughout the process. A few days later I received notification of payment. Highly recommend this outstanding company.
By Kathleen
Response from BuyBack Engineer· Oct 25, 2021
It’s been a pleasure doing business with you Kathleen! Look forward to more in the future
I assumed this was a bait and switch for a broken iPhone . They paid as promised when I delivered what was promised. Other iPhone buyback websites lowballed my phone. Buy back engineer is a legit player.
By KEITH
Response from BuyBack Engineer· Oct 25, 2021
We love to hear that Keith. Look forward to having you as a customer again in the future!
Extremely simple, received a higher off than I was getting for trade in value at Verizon, Xfinity, and AT&T
By Kam B.
Response from BuyBack Engineer· Oct 25, 2021
Thank you Kam! Happy to hear we beat out the major carrier rates
BuyBack Engineer offered me $50 more than the next best offer for my 4 iPhones. I was suspicious at first but I read these reviews and emailed with the owner and decided to send him my phones. Very happy with that choice and the process. He did revise the offer due to phone/battery condition, but I asked him if he would match that 2nd offer I had and he did. So, overall, very happy with the process and would sell my phones to him again.
By Justin S.
Fast! Super simple got my money in my cash app 3 days after mailing my phone!!
By Jessica
I have shipped my 11 pro max 256 gig and they were not able to respond on my product neither they were transferring my money. After 3 weeks and lot of mails they responded saying we are returning product and they did not say me any reason neither included it in package that was returned .However they said the reason for return will be included in package.i got my 1 month wasted in just this.
By Ankit O.