BuyBack EngineerReviews of buybackengineer.com

Had issues with receiving my payment - apparently they had issues with their systems. After chasing a bit, they resolved appropriately and I appreciate that. Should not have been that difficult but I may give them another chance later.

Update: Was contacted and compensated from the frustrations outlined below. I would likely give this company another chance with my business. Phone arrived...was told things would be reviewed and completed in 24-48 hours. I had to request an update 8 days later. Was told my phone had been reviewed and a check would arrive in 4-10 days. 15 days go by and another email shows up saying "sorry, we're shipping your phone back because it has LCD burn-in". I questioned what was going on and was told they were sorry for the mix-up and they would send me $50 for my trouble and delay in being able to sell the phone. I did receive a phone back, but no $50 and I've got no way to ensure it was the phone I sent as they didn't return the box, charger brick, ear phones.

Make sure you take detailed pictures of your phone before sending in your phone. My phone was appraised a lower than appropriate value due to "Signs of wear typical of heavy use including frame wear/scratching and deeper/higher volume of screen scratching" which was overtly not accurate. I submitted an appeal with photo evidence of no frame or screen scratching and was paid the higher value, although it took several emails to actually receive the appropriate payment.