Great service
Great service and communication
By Tonya
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
127 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BuyBack Engineer was started with the idea that there’s plenty of pre-owned devices consumers want to get rid of but not enough quality buyback companies to sell them to. That's where we come in. Our business model is built on 3 key metrics: value, communication, and speed. Consumers looking to sell their old phones, tablets, or computers are looking for the most value, an open & transparent process, and an ultrafast payout. That’s why we guarantee the highest price for your device and price lock it for 14 days, update you at every step, and payout the same day we receive you device. Questions? Our email is always open and we even accept texts to our number. Checkout our website to see our price offerings.
BuyBack Engineer (buybackengineer.com) has 127 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
127 approved reviews, newest moderated first
Great service and communication
By Tonya
Excellent communication and would definitely use them again.
By Nick
Response from BuyBack Engineer· Oct 11, 2021
We look forward to having you as a customer again Nick!
BuyBack Engineer was great. Highest quote, paid for the postage, honored the price, paid through Venmo as I wanted. Even paid a 5% bonus when they couldn’t turn it around in 24 hrs due to high volume of phones received. What more can one ask for?
By Brent
Response from BuyBack Engineer· Oct 11, 2021
Thanks so much for the feedback Brent. Your patience during our busy period was immensely appreciated. A complete pleasure doing business with you
Great service and good turnaround, would use again.
By Richard
Response from BuyBack Engineer· Oct 11, 2021
Look forward to doing business with you again soon Richard!
Great company quick response time as well as payment. I’m going to send my wife’s phone in as well now
By Ryan
Response from BuyBack Engineer· Oct 11, 2021
We look forward to more business with you Ryan
An effortless experience from start to finish (and particularly in comparison with some other similar services). Clear communication and efficient processing meant no need to follow-up or wonder when payment might be made. A perfect experience and once I recommend to anyone!
By Seth
Response from BuyBack Engineer· Oct 11, 2021
Thanks so much for the thoughtful review! Hope to do business with you again in the future
Easy, communicative, great place to trade in your phone.
By Christopher
Extremely easy and quick process, thank you!
By Timothy