Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
43 reviews
Busticket4Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Busticket4 is listed under Taxis & Public Transport.
Busticket4 (busticket4.me) has 43 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
43 approved reviews, newest moderated first
Greate service and very helpful support. I used there service to travel Serbia ,Croatia ,Montenegro and Albania. Everything was perfect and buses were on time.
By Ognjen P.
Response from Busticket4· Feb 7, 2025
Dear Ognjen, Thank you for your kind words! We truly appreciate your feedback! We hope you will use our services again! Best regards, Support Team
Do not waste your time with these people. You pay for your ticket online and only then do they tell you that you need to print the ticket out. Who carries a printer in their rucksack when they're travelling?!?!
By Sarah M.
Response from Busticket4· Feb 7, 2025
Dear Sarah, We are sorry for the inconvenience you experienced on our website. We would like to note that information about the mandatory printing of the ticket is located on the pre-payment page, where you enter passenger information. In accordance with the traffic law, passengers must have a printed ticket purchased online when boarding the bus. The ticket can be printed at the bus station, at the information counter. Also, some carriers have recently started accepting e-tickets, so they don't need to be printed. In any case, thank you for your comment so that other travelers are aware of the rules regarding ticket printing. We hope you will use our services again. Best regards, Support Team
Based on previous reviews, we were very sceptical and somewhat anxious of the coach services and route. However, to our pleasant surprise, we had no issues and the journey was smooth, prompt, comfortable and quite easy. Our tickets were €32 each on BusTicket4 site, for Centrotrans Coach, for an overnight coach transfer from Tivat, Montenegro to Sarajevo, Bosnia. I would highly recommend the service, based on my excellent experience. As British tourists, the coach service was very similar to the National Express. The Tivat coach station was clean, air-conditioned and comfortable. The staff at coach station were very helpful and kind. The man informed me that the coach would leave 15 minutes early, so we had ample time and communication. In addition to this, the coach drivers were helpful. They charged €1 per bag stored in the coach hold. Given we departed from Tivat, I recall there were three additional stops (Budva and some others) in Montenegro, before the journey into Sarajevo, Bosnia. The driver was cautious, drove extremely well and we encountered no issues. He made a bathroom stop before passing the border into Bosnia.
By Samrah
Response from Busticket4· Feb 7, 2025
Dear Samrah, Thank you for your kind words! We truly appreciate your feedback! We hope you will use our services again! Best regards, Support Team
Sold a ticket for a bus that doesn't exist. The real timetable changed months before. Completely wasted a day waiting around for this
By Shane M.
Response from Busticket4· Feb 7, 2025
Dear Shane, The bus was canceled due to force majeure. Unfortunately, these things are unpredictable and can always happen in traffic. We are sorry that your travel experience was negative. We hope you will use our services again. Best regards, Support Team
This is not a bus company! It seems their schedule is reliable, but you may face problems when entering the bus. A. Driver asks for a printed version of a ticket (sorry I am tourist, I have no printer in my pocket). B. Actually there were no seats available on my route, despite I paid for the seat. PS. I traveled inside Montenegro. At least here drivers recognize tickets issued by busticket4me
By Anton A.
Response from Busticket4· Feb 7, 2025
Dear Anton, Thank you for your review. In Montenegro, in accordance with the traffic law, passengers must have a printed ticket purchased online when boarding the bus. The ticket can be printed at the bus station, at the information counter. Also, some carriers have recently started accepting e-tickets, so they don't need to be printed. In any case, thank you for your comment so that other travelers are aware of the rules regarding printing tickets. We hope you will use our services again. Kind regards, Support Team
… Hände weg von dieser Plattform, haben ihr Reservierungssystem nicht im Griff - wir bekamen nie eine Bestätigung, daher haben wir eine andere Plattform benutzt - das Geld wurde dann abgebucht und auf die Reklamation bekam ich folgendes Mail … Dear, With respect, we believe that we have exhausted all capacities in the dialogue of proof, and with this email we will end the correspondence on the specific issue
By Hans
Response from Busticket4· Feb 7, 2025
Dear Hans, We are sorry for the inconvenience you experienced on our website. As we stated in our communications, we do not have your reservation in our system. Also, after checking with our bank, we received a notification that your transaction was not debited in their system. We are sorry if you found our response offensive, but we believe we did everything we could regarding your purchase, but it simply was not successful in either our system or the bank's system. Best regards, Support Team
I had to cancel a ticket since our flight have been delayed. I called to the assistance support. And he returned me right way the money. And explained me everything. The English pronunciation was so good and kind. Update. We bought another ticket and took a new bus the next day, it was on time. We did not have any inconvenience. Thanks for all
By Pablo Q.
Response from Busticket4· Feb 7, 2025
Dear Pablo, Thank you for your kind words! We're glad to hear that our support team was able to assist you quickly. We truly appreciate your feedback. Best regards, Support Team
Bought 2 tickets online and paid. The bus driver wouldn't let us on with online tickets. Avoid!!!
By Emily S.
Response from Busticket4· Feb 7, 2025
Dear Emily, We are sorry for the inconvenience you experienced on the planned trip. Please note that our portal deals exclusively with the sale of bus tickets online and that we do not participate in any way in the organization of transportation. The bus driver is not our employee and we assume that the problem was due to the printing of the ticket purchased online, as some carriers insist that the purchased ticket be printed. In any case, thank you for your comment so that other travelers are aware of the rules regarding ticket printing. We hope you will use our services again. Best regards, Support Team
