Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
177 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At The Business Backer, we connect small business owners with the funding sources they need. We are reinventing the small business lending system by providing a consistently honest appraisal of the best options available. This unique approach, combined with a team of expert advisors, has allowed us to provide nearly $400 million in funding for thousands of small businesses across the country.
The Business Backer (businessbacker.com) has 177 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 156 reviews with 5 stars · Clear filters
I have to say, besides the fact that they offer very competitive rates, I feel compelled to write that they have gone over and above to assist our business during this Covid-19 crisis. Their team reviews our accounts biweekly and lowers the payments to an acceptable amount. This is exactly what I would expect from a partner! We will forever be grateful and will continue to grow with them.
By Luis F.
Great service ! Over the top customer service and understanding during COVID. What every company should represent.
By KG
Business Backer has been extraordinarily flexible with my payments through the COVID crisis. THEY call me to see what, if any, payment works for me. Absolutely incredible customer service. I am not sure how I would had handled some of my other expenses without their caring attitude. Thank you to all of you at Business Backer!!!!
By Christopher G.
very responsive
By Tracy
Business Backer has been professional throughout this CV-19 DOWNTURN! Your reps are very accommodating and fair to work with. Yesterday's call was expertly, and warmly handled. This is consistent with past experiences with BB! The crisis is challenging enough, but your team seems easy to work with. Thanks for the opportunity to respond! Have a good weekend!
By DAVID V.
Very pleased with the help and service.
By Betty
Great service during covid crisis. Worked with my company on updating payment schedule to ensure my cash flow remained strong.
By Marcus
It’s really easy paper work to get loan from Business backer Vs. traditional banks.
By Namita K.
