Drivers very professional
Drivers very professional. Equipment (busses) in good condition.
By Tamara von M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
726 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
726 approved reviews, newest moderated first
Drivers very professional. Equipment (busses) in good condition.
By Tamara von M.
Amazing as always! Philip and Monica were awesome to work with in setting up our trip and managing it throughout. Our driver Terry Brown was fantastic. He was early, professional and courteous. We will of course use Bus Bank again next year for our event.
By Natalie M.
GREAT SERVICE. WE HAD A LITTLE MISHAP AND A TIRE WAS FLAT BUT THEY WERE ABLE TO FIX IT ASAP AND BE ON OUR WAY
By Casey
Excellent experience from start to finish. We use busbank to schedule buses for our school field trips. This will be our go-to for transportation.
By Diana D.
BusBank provided very reliable transportation for our high school sports team to an out of state event. Philip May was very quick to respond to questions. Ryan, our driver, was easygoing and reliable. Great service!
By SE
Nice service. On-time. Friendly driver. The mini-bus was a little loud, but an adequate ride. Sales team went above and beyond to make sure the mini-bus was available.
By Roz
The trip was easy to organize and the BusBank staff are very helpful and nice. The bus was on time so everything went smoothly.
By Elizabeth R.
They were super easy to work with and incredibly accommodating and flexible!
By Maddie B.