Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
726 reviews
BusBankSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
726 approved reviews, newest moderated first
We recently used the service of shuttle bus service for our annual temple function. The driver was so prompt and professional with his service . I would recommend the company and their staff for bus service in the area.
By Bharat P.
Monique was very punctual and courteous and professional. She was a great driver too.
By Christina I.
Thank you to our driver John! He was professional, and responsive and made it a great experience. Looking forward to the next event!
By Kristen L.
I had the pleasure of having Anairion Lewis as our bus driver for a family reunion this past weekend, and she was beyond amazing and kind. Anairion went above and beyond to ensure everything went smoothly for my family. Her dedication and warm personality truly made a difference. I wish there was a way to always have Anairion as our bus driver for future events. She was absolutely the best person for the job!
By Sheree J.
I have now used BusBank 5 times for school trips. They are my go to people for transportation. Reliable, clean, easy to deal with.
By St. Frances of Rome S.
Thank you for all your help with our requirements for the T20 Cricket World Cup in New York. Philip was extremely helpful and efficient. Drivers were always on time and accommodating to clients ever changing requirements. Would definately use them again for future bookings.
By Expat Sport U.
Great experience ! Kim was amazing very helpful
By Ashley
My contact Kimberly was excellent and our driver Mark for both trips was timing, helpful and kind.
By Andrea R.
