Great experience!
Both of our drivers were professional, helpful and very friendly! They were great drivers and got us to and from our destination safely and efficiently! Will definitely recommend your company and use again if needed!
By Amy K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
726 reviews
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The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America.Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
BusBank (busbank.com) has 726 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
726 approved reviews, newest moderated first
Both of our drivers were professional, helpful and very friendly! They were great drivers and got us to and from our destination safely and efficiently! Will definitely recommend your company and use again if needed!
By Amy K.
Great services, drivers were very courteous and professional, arrived on time. Got us there and returned us safely. Will definetly us them again
By Deborah
working with Jaclyn was a breeze - she was so helpful and accommodating when changes were needed. busses were on time and guests were happy.
By Kate C.
The buses were perfect for our corporate event. Drivers were professional, arrived on time and got us to and from our event safely.
By Denise
Our bus driver was kind and patient, the bus was very nice and clean. Thank you for the great service!
By NA
Fantastic Experience! I chartered a mini bus for 8 weekly round trips for a kids swim team. The drivers were always early, friendly, and easy to work with. The buses were always clean and very nice and comfortable. Setting up the service was made easy and the price was best around by far. My agent, Kayla, who I worked with to coordinate everything was amazing and easy to contact and quick to respond. I will 100% use Kayla and BusBank again. Thank you!
By Megan C.
Joe was profesional and excellent costumer service. I would recomend your service to anyone.
By Marta
Virgile was excellent! Punctual, professional and an overall great experience for our employees. Thank you all for the great service! We will sure use this service next time.
By Sandra G.