BuildZoomReviews of buildzoom.com

Easy To Use, and informative

Great job and great workers

You send to many scammer emails after the review... and I don't even remember putting a review on your site... so stop it.

Excellent communication with Chris from Earthwerx.

Sooo, apparently BZ didn't like my review and had it removed. Likewise, they also removed my critical review from the BZ website because "the contractor disputed it". Conversely, BZ, Trustpilot and other review sites seem to have no issue with posting positive reviews for BZ that are vague, brief and offer little detail. I will note that the company employed a contractor to do work that he was neither qualified nor permitted to perform resulting in multiple violations and costly repairs on our behalf. When I notified BZ of this they ghosted me. Interestingly, this was a company that somehow had a rating in the 180s (excellent rating). According to BZ's website, their criteria for rating companies is primarily work experience, customer feedback, licensing and certification, responsiveness and communication, and "additional factors". My experience was that this company failed in at least 3 of those categories. BZ decided to ignore my feedback in not posting my experience with this contractor and the result was that their rating was not impacted and other customers will not have the benefit of knowing how this company (aided by BZ) does business. I am truly beginning to wonder whether review sites like Trustpilot and BBB are really more about aligning themselves with businesses and protecting their own self interests than in advocating for and being a resource for consumers.

They replastered our pool, installed new copings and pavers. In and out, no problems, zero complaints. We’re very satisfied!

We have a contractor profile/account with them and all they do is steal money from small businesses. Pretty sure they have no customer service reps, can’t access our payment methods, can’t pause leads or delete the account. I have called 4 times, sent a email and even sent a website submission. Nothing. We were charged for a job out of state! No one to assist with this. Most leads we received were garbage (a small number we provided estimates for and/or won) and they changed the way they charge for them. We had to decrease our job mileage radius to 0 miles and our job max cost to $2.00 so we quit getting charged. Bogus, sneaky, snaky company. And I have the evidence to prove it.

I contacted Buildzoom to help me find a contractor to renovate my bathrooms and floors. After paying them $5400 they brought me three bids and reviewed the bids. They advised me based off my scope of work to go with GM Development but stated that it was my choice. I hired Buildzoom because I have no idea who to trust and have no contractor experience. Buildzoom looked over the budget and contract and said it looked all good. I then went ahead and paid the contractor $5K and it has been a disaster. The contractor continued to harass me for money without doing any work. What work did get done (demo of my master bathroom) he stiffed all his subcontractors and never paid them resulting in the subs coming to demand the money from me. In one case the sub showed me a text from the contractor saying to ask the homeowner for the money, even though I had already paid the contractor for the work. The list of breach of contracts goes on. Buildzoom this whole time washed their hands of putting me together with this con-artist and when I asked for their help all they would say is to compromise with the contractor. When I asked them to look over the Client Termination Clause to cancel the contract (at this time I had already lost over $10k) they said they would not and that I was on my own. Save your money DO NOT USE Buildzoom.