Buildium has been incredible resource…
Buildium has been incredible resource for me in the process of building a property management company . I would highly recommend them to anyone !
By Andre
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
792 approved reviews, newest moderated first
Buildium has been incredible resource for me in the process of building a property management company . I would highly recommend them to anyone !
By Andre
The customer service is second to none! EVERY time I call, and I call alot, they are right there with the answers and pep talks I need. All are to be commended!!
By Venis
Excellent experience. For the money, an excellent product with great support. Buildium has some limitations in terms of managing your whole company, but it does exactly what they advertize and they seem to be getting better and better.
By Mark
I've been a Buildium customer for over 2 years now and find the software intuitive and easy to use. They are constantly working to improve it as well.
By Brian
Very user friendly website! If I do need assistance Buildium is quick to respond.
By Kristi W.
We shopped a few platforms for our property management software, and found that Buildium offers the most flexible and easy to use package.
By David
I am very satisfied with the software. It's been a big help and I am looking to grow my business now that I have a more efficient way to manage my business. I can focus on growth now. - However, for customer support, I would like to see possible instant messaging. - The payment process is a little cumbersome to send out payments to vendors. - I would like an option to return security deposits electronically - A better option for property inspections for smaller landlords. The current option is too expensive for someone like myself with less than 10 units. - I would like to integrate my own website to Buildium - And I would like to add 360 views to the website
By Eugene
Response from Buildium· Mar 23, 2018
Hi Eugene, Thank you for the great feedback! The items you've mentioned have been noted, and I'm excited to say that a chat option for support is currently in the works - keep an eye out for future updates on that item! Best, The Buildium Team
The support staff is great, and easy to get in touch with. Buildium is easy to use, and very affordable. The only reason for 4 stars instead of 5 is that they are missing a few minor features, but are adding to the product every quarter. So they'll get there. The important stuff, collecting rent / paying vendors / paying owners, they do that well.
By John King, Bluefax Property M.