Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
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Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
792 approved reviews, newest moderated first
Software built just right. I like the ease of the software and the integration with a pay system that lets tenants pay online with their own portal, distributions out to owners, and easy for accountant. Negative:would be the time allotted to help with the accounting a bit more from Buildium. Overall all needs have been met other than the one concern, but expectations are absolutely outstanding.
By Samuel
Buildium Makes my life easier
By Vicki Y.
Always there to assist!
By Joanna S.
My company has been using Buildium for over a year now. In that year we have seen many of the options added that we asked for. The ease of use is very friendly to learn and to teach. The only want that I currently still have is on the Application side. When a couple fill out a joint application it changes one to a Co-Signer instead of a Co-Applicant so if you want to give both of them access to their tenant portals you have to add the second one in as a tenant. Since the software changes it to a Co-Signer and they do not have access. It is also a little cumbersome when running the background checks as well since you have to open a new window and enter in all the information again to run the second person of the application. Other than the application side of it. Buildium has so many features that in the beginning our owners were on overload. Since they were not use to seeing all the information in bulk like they can now. Love the Resident Center app as well. Great job!
By Christa C.
Great software, very user friendly. My review is shy of five stars due to the customer service availability. It's hard to get someone on the phone or to have them call you back, but if and when they do, they're very helpful.
By Sue J.
I love Buildium... There are a couple changes that I would like... But other than that Great! Very helpful staff too!
By Deanna B.
I love this product. It does everything I want. The training modules are excellent. The only reason I gave it 4 stars is there are important settings that are used infrequently that are hard to find which becomes time consuming.
By mayla K.
I started a new property management company about a year ago I complied a list of a variety of different PM software companies out there, I selected buildium and I have been very,very happy with my choice of property management software. Learning any new platform can be challenging, but the live customer support as well as their collection of help videos and articles made all the difference.
By Kellie S.
