Great customer service as always!
Great customer service as always!
By Omid M.
Response from Buildium· Sep 30, 2025
Thanks, Omid!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
792 approved reviews, newest moderated first
Great customer service as always!
By Omid M.
Response from Buildium· Sep 30, 2025
Thanks, Omid!
Any time I call for assistance, support is always helpful and makes sure needs are addressed. Today I spoke with Chrisline and Jasmine, who were exceptional.
By Barbara P.
Response from Buildium· Sep 30, 2025
Thank you for taking the time to write a review, Barbara! We're glad our care team was able to help you out.
Jazmin was a great help. Walked me through what I needed to do.
By Ida P.
Response from Buildium· Sep 30, 2025
Thanks for your review, Ida!
They were able to fix the issue quickly
By Red Wagon P.
Response from Buildium· Sep 30, 2025
Great to hear we were able to help solve a problem for you. Thanks for taking the time to let us know about the quick assist you got from our customer care team!
"We've been using Buildium for about five years, and I can't express enough how much the support team has helped me. I started with zero knowledge, but thanks to their patience and support, I've come a long way. Today, I spoke with Jazmine, and she was an absolute delight to talk to. Her voice was so kind and you could just tell she was smiling. She understood my problem right away and solved it with a calm, expert approach, proving she truly knows the product inside and out. It's thanks to people like her that Buildium is so user-friendly for me now. It’s a great feeling to know that whenever I call, I can trust that my issue will be 100% resolved. Thank you so much, and God bless!" Maria Gidget from Pinnacle NW Management Services.
By Property M.
Response from Buildium· Sep 30, 2025
Thanks for taking the time to write us a review, Maria! It's so great to hear from a long-time customer and how you still benefit from our excellent customer care team.
Benson was SO helpful and patient. He answered all of my questions and helped me tremendously!
By Tonya O.
Response from Buildium· Sep 30, 2025
Thanks, Tonya! We're glad to see how helpful Benson has been for you.
I rarely have to wait long for someone to answer my call. They are always friendly and thorough, walk me through the issue and are happy to answer whatever follow-up questions I may have.
By G. H.
Response from Buildium· Sep 30, 2025
We appreciate the shoutout for our customer care team. Thanks for taking the time to write a review.
customer service always quick and helpful!
By Taylor
Response from Buildium· Sep 30, 2025
Thanks for taking the time to leave us a review, Taylor!