Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
792 approved reviews, newest moderated first
I really like using Buildium because it keeps everything in one place and makes managing properties much easier. I can keep track of tenants, leases, payments, bills, and maintenance without having to use different systems. It’s easy to navigate, and I like being able to quickly find the information I need. Overall, it makes my day-to-day work more organized and efficient.
By Erika T.
It is a little challenging to do some items. I would like to have the ability to track move outs through Buildium.
By Stacy C.
Customer service and software
By Julius
Excelent service
By Shapiro G.
The representatives work hard to resolve issues when calling in to Buildium Support. Unfortunately, the contacting support is unreliable. As a property manager, I'm on the phone 99% of the time, so the call back feature is useless as I miss the callbacks because I'm on the phone working! I've worked with Buildium Software over 10 yrs and nothing in this department has changed regarding contacting support when needed. Thought you may want to know.
By Carolyn
Easy to navigate.
By Kerri
I enjoy the entire program because, but do not use the entire program which I need to improve on. A few issue's are when I go into accounting and the multiple deposits/withdrawals and they combine deposits/withdrawals in the same column or just put in the difference in the deposit, not the actual deposit. If you are accounting software I would like to see the entire deposit.
By Greg D.
Great support!
By Fred B.
