Great service every time
Every call I make representatives are always patient and helpful
By Marlene A.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
792 reviews
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Buildium is the only property management software designed by property managers for property managers. Buildium’s all-in-one, cloud-based solution allows property managers to be more efficient and take control of every aspect of their business – from accounting and leasing to operations and maintenance. Buildium services more than 16,000 managers of rental properties and associations in 46 countries – totaling over one million units under management. Backed by expert advice and relentless support, Buildium enables you to outperform across all facets of your business with intuitive software that balances power, simplicity, and ease of use.
Buildium (buildium.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
792 approved reviews, newest moderated first
Every call I make representatives are always patient and helpful
By Marlene A.
I love that I can speak with a live agent, that can help with any of my questions. The software is definitely user friendly.
By C. B.
Great customer services
By Kelsey D.
I have been using Buildium for over 6 years for our Property Management. They have enabled us to streamline our property management so that we can more effectively manage our properties. There customer service is excellent, and always readily available to answer questions.
By customer
This company always solves my problem's and makes me feel comfortable asking more questions. They are always polite and never make me feel inferior to them
By Mary
fast response
By Bob I.
Janine was patient and fixed my two-factor verification problem. I appreciate being able to track my tenants payments. Buildium is great!
By Marilyn N.
The combination of Buildium’s user-friendly platform and excellent customer support. The system made it much easier to manage properties, tenants, owners, payments, accounting, maintenance, and reports in one place. I especially appreciate the responsiveness and professionalism of the support team. Thank you
By Mohamed F.