Bug ClinicReviews of bugclinic.com

Response from Bug Clinic· Jul 5, 2021

Dear Philip We apologize for the inconvenience you have experienced with your order! I see your order has been sent out right away, but unfortunately, upon tracking your package by USPS it seems like the package has been lost in transit. (it happens often with Usps...) Please expect an email from us shortly on how we can make it right. BTW the best way to get support is by emailing us at [email protected] Have a great day and happy holiday!

Response from Bug Clinic· Jul 5, 2021

Hi Felice We are very sorry to hear that the product looked used, Please note all of our products are being shipped in the same condition that we receive them from the manufacturer, and we don't open boxes to check on their condition. We are doing everything we can to avoid something like this from happening again.

Response from Bug Clinic· Jun 15, 2021

Thanks, Mike for the positive feedback :)

Response from Bug Clinic· May 12, 2021

Thanks Elizabeth! We love when our customers are happy...

Response from Bug Clinic· Apr 14, 2021

Thanks Kurt for taking the time to leave us this amazing review.

Response from Bug Clinic· Apr 14, 2021

Hi Paul, We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Response from Bug Clinic· Apr 14, 2021

Thanks, Justine for the positive feedback.

Response from Bug Clinic· Apr 5, 2021

Hi Cynthia we are so sorry about this. If you want us to send it out to you please contact us and will be happy to do so.