Amazing customer service
Amazing customer service. Can’t wait to use my new rice cooker!
By Alyson L.
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
69 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buffalo was the first company in Taiwan to specialize in high-end stainless steel cookware. Over 60 years later, the brand remains synonymous with premium quality throughout Asia. As a new entry in the US market, word is quickly spreading about Buffalo’s exceptional craftsmanship. The company’s product lines today include multilayer stainless steel cookware, kitchenware, and kitchen appliances, including our famous Buffalo Smart Cooker—Asia’s bestselling induction heating (IH) rice cooker, and the only rice cooker with a multilayer stainless steel inner pot.
buffalocookware.com (buffalocookware.com) has 69 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
69 approved reviews, newest moderated first
Amazing customer service. Can’t wait to use my new rice cooker!
By Alyson L.
Fast shipping, good service
By Cay L.
Accepted my order payment , didn’t received any confirmation. But sent me a Survey . What are you expecting? What’s my confirmation order?
By Janet J.
Response from buffalocookware.com· May 9, 2024
Thanks for getting in touch. It's possible the order confirmation got lost in the shuffle. Not to worry though, your order will be delivered as expected. To avoid this hiccup in the future, keep an eye on your spam folder or whitelist our email. We appreciate your understanding!
kind service, high quality and safe product to must have
By Cooklover
Easy transaction and good deal, very good experience
By Andrew C.