Shipping was taking a short time
Shipping was taking a short time, in a good package. Promotion was nice
By Consumer
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
69 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Buffalo was the first company in Taiwan to specialize in high-end stainless steel cookware. Over 60 years later, the brand remains synonymous with premium quality throughout Asia. As a new entry in the US market, word is quickly spreading about Buffalo’s exceptional craftsmanship. The company’s product lines today include multilayer stainless steel cookware, kitchenware, and kitchen appliances, including our famous Buffalo Smart Cooker—Asia’s bestselling induction heating (IH) rice cooker, and the only rice cooker with a multilayer stainless steel inner pot.
buffalocookware.com (buffalocookware.com) has 69 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
69 approved reviews, newest moderated first
Shipping was taking a short time, in a good package. Promotion was nice
By Consumer
this is not the quality that i am expected. If you leave the rice overnight and keep it warm, it stick badly. The water line inside the pot doesn't match if you use water cup for the measurement. For examples, 2 cups of rice, if you follow the water line under Rice, will not work, which should follow the " grain " line.
By Jane L.
Great product and fast shipment. Customer Service reply my question in 24 hour.
By Andy
Fast shipping
By Max
Website easy to navigate and find the products I look for.
By Jeremy L.
I liked your Quality products.
By James
I love this rice cooker ,
By Ting Y.
First, Great cookware, then excellent customer service!!!
By Yolanda S.