Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
24 reviews
BudgetcuesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Budgetcues is listed under Bowls & Lawn Sports.
Budgetcues (budgetcues.com) has 24 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
24 approved reviews, newest moderated first
Your return policy make the difference. I would not want to pay that much money for a stick without being happy with the way it plays. Customer service has been exceptional with this company.
By Steve S.
Response from Budgetcues· Apr 10, 2022
We think you are exceptional too. Thanks!
I ordered my meucci cue. It costs over 900$...lol. I saved up for a couple months and sold a couple of my good old cues. And bought this cue. I had them inlay my name . And it looks awesome. I received my cue in 3 days and its awesome. And it looks amazing. Thanks for the great work . Thank you... thank you. Matt.
By Liam
Response from Budgetcues· Apr 10, 2022
Thanks for your trust in your purchase!
Budget Billiards always come through, I buy my sticks and have my tips redone here! Easy site to navigate and good prices, plus great customer service. What more could you ask for?
By Vonisha W.
Response from Budgetcues· Apr 6, 2022
Always a pleasure!
Overall a good experience and quick shipping! Will shop here again, just placed my order for the Meucci Carbon Pro shaft. love that I was able to give them the dimensions for a flush fit as well as have them match my collar to my Meucci Natural Diamond Pro.
By Emelia C.
Response from Budgetcues· Apr 5, 2022
Thanks for your patience, glad you are happy with the results!
I have just recently spent $1300 on their website and they have took the money out of my account and I still have not got a order number or a tracking number and I got overnight shipping and I’ve been trying to get in contact with them for the past two days can anybody help me with a contact number instead of an email or a certificate to send in to them because they are not replying back
By austin C.
Response from Budgetcues· Feb 25, 2022
Our system automatically sends buyers an order confirmation when an order is received. He states the order initially denied, but then put an authorization on his card. He also sent a message to us on Sunday that evidently was still in his phone. He evidently forgot to push send. No order was ever submitted received , nor funds were ever collected from this reviewer. I would assume that just as he did with messaging us, he did not complete all the prompts to place the order, than the next day when he tried to submit...it declined. In addition, the reviewer did not use our contact form located on our Contact US page. Gmail flagged his email message as suspicious. This complaint should be with his bank or Shop Pay credit card/web servicer. In addition, I provided a copy of a Shop Pay rep online chat with the reviewer and pasted the chat which confirmed we never received any funds. Reviewer emailed us and said he could not figure out how to remove this review.
Absolutly everything I asked for I received and at first I was super nervous it was a lot of money. When I got my be-1 style meucci and I looked at it for the first time I was blown away at the level of craftmanship. Very very clean cut and balanced perfect , the sanding of the stick was by far the best part such a perfectly sanded 5 coats of uv poly . Then I shot with it absolutly has increased my accuracy quite a bit , it feels very solid to hit with I hit the cue ball just a tiny bit and a get way more accurately placed power just a tiny bit of hit produces a rocket ship for me I'm so blown away absolulty in love with my meucci. Now my brother bought a lucasi hybrid custom for twice as much its shoots great but the level of craftmanship out into the cue is no where near mine. Sincerely salvatore viele
By Salvatore V.
JULIA WAS GREAT TO WORK WITH, AND SHE WENT OUT OF HER WAY TO MAKE SURE I WAS GETTING WHAT I WANTED AND DELIVERED WHEN I NEEDED IT. GREAT JOB ALL THE WAY AROUND. THANK YOU BUDGET CUES!
By jeff F.
Great company to order from. I made an error on my order and the customer service immediately responded to help resolve MY error. They even refunded the price difference between my options. I would certainly recommend Budget Billiards and will definitely go through them from now on when purchasing online.
By Sname J.
Response from Budgetcues· Feb 14, 2020
Thank you so much for taking the time to tell of your positive experience. Very kind!
