customer service responded promptly…
customer service responded promptly when I had an inquiry. Delivered on allotted time. Had exactly the large size pot I needed to start Mr. dogwood in.ty
By Terry C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
7 reviews
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Shop Brussel’s Bonsai for the largest selection of top quality bonsai trees, pots and tools. We have 50 years experience recommending the best bonsai for you, whether you're a bonsai beginner or a bonsai master. We also have a wide variety of pre-assem...
Brussel's Bonsai (brusselsbonsai.com) has 7 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
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customer service responded promptly when I had an inquiry. Delivered on allotted time. Had exactly the large size pot I needed to start Mr. dogwood in.ty
By Terry C.
Brussel's Bonsai has been extremely responsive in helping with an Azelea that had been shipped. Their responses were positive, helpful, and quick. They exceeded my expectations for a mail order nursery.
By David Van N.
I needed a new hobby and decided why not? I ordered 3 trees—Ginseng Ficus, Hawaiian umbrella and Golden gate. They were delivered in three days in two orders. Packaging was fantastic there was no damage to trees or pots. The trees are beautiful and the pots are ceramic and very cute. I just got them a week ago so time will tell. I will have no hesitation ordering from this company again!
By Lisa J.